The power of connectivity and social media has changed the landscape in which people consider and buy. Further to this, customers are now better informed, more discerning and above all willing to broadcast experiences of poor service at any given moment.
Throughout the last year we have been conscious of the growing role that social media is playing in the market. Rather than shy away from technology our aim over the next 12 months is to invest in this area, changing the way we have previously marketed and advertised our offering.
We have made significant updates to our web platform over past few months and upgrade our online commerce platform. We will shortly be re-launching our email updates service which will keep customers informed of our product updates and offers. We hope this will enable us to better serve our distributors.
The world we live in challenges businesses to evolve quickly and adapt intuitively to swiftly changing technological advances. At Control Office Supplies we have noted a change in how our customers want to communicate and the process changes required to mirror our client needs.
We are also keen to hear from our customers about your experiences of working with us. If there is anything you would like to see us improve on, please email firstname.lastname@example.org